What We Collect and Why We Collect It
When you open an account with us, we collect the information you provide directly: your name, contact details, and the e-wallet credentials you link for deposits and withdrawals via DANA, OVO, or GoPay. We also record transaction data each time your wallet moves funds — the
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timestamp, amount, and method — so we can verify your account activity and process your cashouts correctly. Device and session data, such as your IP address, browser type, and login timestamps, are logged automatically to protect your account from unauthorised access. We do not collect payment
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credentials beyond what the payment processor confirms to us; your DANA PIN, OVO passcode, or GoPay authentication stays between you and the wallet app. We use the data we collect to operate your account, process your transactions, send service notifications, and where you have opted in,
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to share relevant account updates. We do not sell, rent, or trade your personal data to third parties for their own marketing purposes. Retention periods apply: we hold active account data for as long as your account remains open, and transaction records for the period required
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under applicable law in eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.